Terms of Use
Prices.
Prices listed are discounted and are subject to correction or change without notice. Newly added product or discountined product will not have a price please call 1-800-833-0800 for pricing.
Sales Tax.
Customers are responsible for all applicable taxes or for providing a valid sales tax exemption certificate.
Payment Terms.
Industrial Ladder & Supply Co accepts cash, checks, money orders, Visa, MasterCard, Discover, PayPal, and American Express. For customers with established Industrial Ladder & Supply Co credit, payment terms are net 30 days from the date of shipment or pick-up. Anticipation and cash discounts are not allowed. Export orders may be subject to special export payment terms and conditions. All payments must be in U.S. dollars. Industrial Ladder & Supply Co shall have the right of set-off and deduction for any sums owed. If customer fails to make payment within thirty (30) days, Industrial Ladder & Supply Co may defer shipments until such payment is made, or may, at its option, cancel all or any part of unshipped order.
Credit Balance.
Customer agrees that any credit balances issued will be applied within one (1) year of its issuance. IF NOT APPLIED OR REQUESTED WITHIN ONE (1) YEAR, ANY BALANCE REMAINING WILL BE SUBJECT TO CANCELLATION, AND INDUSTRIAL LADDER & SUPPLY CO SHALL HAVE NO FURTHER LIABILITY.
Shipping Charges. OUR FREE DELIVERY ZONES DO NOT INCLUDE ISLAND DESTINATIONS
Products are shipped F.O.B. shipping point with freight costs and handling fees paid by Industrial Ladder & Supply Co and charged to the customer. Certain orders are shipped freight free, please refer to our FREE FREIGHT ZONES for details (some products within FREE FREIGHT ZONES may require special freight charges due to weight, size, or special handling requirements). C.O.D. shipments are not permitted. Other terms and conditions may apply for freight collect, export orders, hazardous materials, special handling or shipments outside the contiguous
United States . Any extra charges incurred for additional services, such as customer's carrier, residential delivery, or special handling by the carrier, must be paid by the customer. Title and risk of loss pass to the customer upon tender of shipment to the carrier. Product that is damaged in transit must be refused or signed as damage received product. Customers must file claim with the carrier if the product is not inspected upon delivery or freight damage is not indicated on the carriers paperwork upon receiving product.
INDUSTRIAL LADDER & SUPPLY CO LIMITED WARRANTY
LIMITED WARRANTY. ALL PRODUCTS SOLD ARE WARRANTED BY INDUSTRIAL LADDER & SUPPLY CO ONLY TO CUSTOMERS FOR RESALE, OR FOR USE IN BUSINESS, OR ORIGINAL EQUIPMENT MANUFACTURE, AGAINST DEFECTS IN WORKMANSHIP OR MATERIALS UNDER NORMAL USE FOR ONE YEAR AFTER DATE OF PURCHASE FROM INDUSTRIAL LADDER & SUPPLY CO. ANY PRODUCT DETERMINED BY INDUSTRIAL LADDER & SUPPLY CO TO BE DEFECTIVE IN MATERIAL OR WORKMANSHIP AND RETURNED TO A INDUSTRIAL LADDER & SUPPLY CO BRANCH OR AUTHORIZED SERVICE LOCATION, AS INDUSTRIAL LADDER & SUPPLY CO DESIGNATES, SHIPPING COSTS PREPAID, WILL BE, AS THE EXCLUSIVE REMEDY, REPAIRED OR REPLACED, OR AT INDUSTRIAL LADDER & SUPPLY CO'S OPTION, THE PURCHASE PRICE REFUNDED.
WARRANTY DISCLAIMER. NO WARRANTY OR AFFIRMATION OF FACT, EXPRESS OR IMPLIED, OTHER THAN AS SET FORTH IN THE LIMITED WARRANTY STATEMENT ABOVE IS MADE OR AUTHORIZED BY INDUSTRIAL LADDER & SUPPLY CO. INDUSTRIAL LADDER & SUPPLY CO DISCLAIMS ANY LIABILITY FOR PRODUCT DEFECT CLAIMS THAT ARE DUE TO PRODUCT MISUSE, IMPROPER PRODUCT SELECTION OR MISAPPLICATION, AND ANY DESCRIPTION DOES NOT EXPRESS OR IMPLY A WARRANTY THAT THE PRODUCTS ARE MERCHANTABLE OR FIT FOR A PARTICULAR PURPOSE.
LIMITATION OF LIABILITY. ANY LIABILITY FOR CONSEQUENTIAL, INCIDENTAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES IS EXPRESSLY DISCLAIMED. INDUSTRIAL LADDER & SUPPLY CO'S LIABILITY IN ALL EVENTS IS LIMITED TO, AND SHALL NOT EXCEED THE PURCHASE PRICE PAID FOR THE PRODUCT THAT GIVES RISE TO ANY LIABILITY.
Manufacturers’ Warranty.
For information on manufacturers’ warranties, please contact your local branch or contact Customer Service at 1-800-833-0800
Prompt Disposition.
Industrial Ladder & Supply Co will make a good faith effort for prompt correction or other adjustment with respect to any product, which proves to be defective within warranty period. Before returning any product, write or call the Industrial Ladder & Supply Co branch from which the product was purchased, or contact Customer Service at 1-800-833-0800 giving date and number of original invoice, and describing defect.
Product Suitability.
Many states and localities have codes and regulations governing sales, construction, installation, and/or use of products for certain purposes, which may vary from those in neighboring areas. While Industrial Ladder & Supply Co attempts to assure that its products comply with such codes, it cannot guarantee compliance, and cannot be responsible for how the product is installed or used. Before purchase and use of a product, please review the product application, and national and local codes and regulations, to be sure that the product, installation, and use will comply with them.
OSHA Hazardous Substance.
Material Safety Data Sheets (MSDS) for OSHA defined hazardous substances are prepared and supplied by manufacturers. The information and recommendations contained on the MSDS are believed by Industrial Ladder & Supply Co to be accurate. Industrial Ladder & Supply Co, however, makes no warranties with respect to the accuracy of the information or the suitability of the recommendations. Customer is solely responsible for any reliance on or use of any information, and for use or application of any product. Industrial Ladder & Supply Co disclaims any and all liability to any user.
Force Majeure.
Industrial Ladder & Supply Co shall not be liable for any delay in or impairment of performance resulting in whole or in part from any force majeure event, including but not limited to Acts of God, labor disruptions, shortages, inability to procure product, supplies or raw materials, severe weather conditions, or any other circumstances or cause beyond the control of Industrial Ladder & Supply Co in the conduct of its business.
Product Return.
Call your local branch for instructions. Proof of purchase is required.
Availability.
Certain products may not be available for sale in all areas.
Assignment.
Customer shall not assign any order or any interest therein without the prior written consent of Industrial Ladder & Supply Co. Any actual or attempted assignment without Industrial Ladder & Supply Co's prior written consent shall entitle Industrial Ladder & Supply Co to cancel such order upon notice to customer.
Modification of Terms.
Industrial Ladder & Supply Co's acceptance of any order is subject to customer's assent to all of the terms and conditions set forth in Industrial Ladder & Supply Co's acknowledgment, and customer's assent to these terms and conditions shall be presumed from customer's receipt of Industrial Ladder & Supply Co's acknowledgment, or from customer's acceptance of all or any part of the goods or services ordered. No addition or modification of terms and conditions shall be binding upon Industrial Ladder & Supply Co unless agreed to by Industrial Ladder & Supply Co in writing. If a purchase order or other correspondence contains terms or conditions contrary to the terms and conditions contained in Industrial Ladder & Supply Co's acknowledgment, Industrial Ladder & Supply Co's acceptance of any order shall not be construed as assent to any additional terms and conditions, nor will that constitute a waiver by Industrial Ladder & Supply Co of any of the terms and conditions contained in Industrial Ladder & Supply Co's acknowledgment.
Waiver, Choice of Law and Venue.
The failure of either party to assert a right hereunder or to insist upon compliance with any term or condition will not constitute a waiver of that right or excuse any subsequent nonperformance of any such term or condition by the other party. All transactions shall be governed by the laws of the State of Illinois, excluding conflict of law rules, and venue shall be in
DuPage
County , State of
Illinois .
No Third Party Benefit.
The provisions stated above are for the sole benefit of the parties hereto, confer no rights, benefits or claims upon any person or entity not a party here to.
Complete Agreement.
The terms and conditions in Industrial Ladder & Supply Co's forms, acknowledgments, quotations, invoices, websites, and catalog sales terms and conditions are incorporated herein by reference, and constitute the entire and exclusive agreement between customer and Industrial Ladder & Supply Co.
